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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Hansen

November 21, 2023

1  out of  5 rating by Andrew Hansen
"Switched policies to different vehicle Sept 29th.... broke down 2 miles from home today, October 12th... couldn't get the road side assistance that is on the policy. Why not? Because the under writers are behind on their job? Here's an idea ... If you can give me paperwork saying it's effective, and I have a policy, then honor it. Not by telling us to call a tow company and see if they'll bill you.. That's your job. If you can't keep up with policies and filing them, then stop accepting untill you're all caught up. Think that's a good idea..... were literally told to call Ward Eaton and see if they would and then bill state farm.... If they would.... that the 3rd party didn't have the info yet from them. It was a simple switch from one vehicle to another. But no, we weren't told that at all. Exact opposite actually. Soooo update.... We were informed that due to using roadsides assistance from state farm 6xs in 3 years we'll no longer have roadside inJanuary. Dating back to March of 21, 2 included going to and from the mechanic. If you don't use it, you still pay, if you do... They take it. State farm, you're a joke. That means If we have any accident and it does to and from mechanic, were over or lining. You folks are a joke... Steer clear from them. Literally."
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Lisa Hemming

October 30, 2023

5  out of  5 rating by Lisa Hemming
"Great service. Excellent communication and focus on building good client-agenfy relationships."
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Raichel Lucas

April 26, 2023

4  out of  5 rating by Raichel Lucas
"They are always helpful and friendly and I will stay with them as long as they will have me!"
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Rachel Lucas

November 30, 2022

5  out of  5 rating by Rachel Lucas
"Always very very nice and easy to talk to. Always gets me the answers I need when it comes to my insurance. Goes above and be on to get me the best discounts when they can. They by far best insurance company I have ever had. Would highly recommend them to everyone I know."
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Morgan Erickson

June 23, 2022

5  out of  5 rating by Morgan Erickson
"I’ve worked with Jessica on multiple occasions and she always goes above and beyond whenever I am needing a change to my policy, or have any questions regarding my policies. The entire staff is friendly and knowledgeable. Would highly recommended!"
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Brandon Macmaster

February 16, 2022

5  out of  5 rating by Brandon Macmaster
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whitney milbocker

October 30, 2021

5  out of  5 rating by whitney milbocker
"Everyone in this office has always been so helpful and friendly."
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Lorie Compton

October 6, 2021

5  out of  5 rating by Lorie Compton
"Very nice staff they are always willing to help"
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Mallery Nyman

September 14, 2021

5  out of  5 rating by Mallery Nyman
"I have been with this company for many years. I make lots of changes and they accommodate me with no problems. Always the best service!!"
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David Kohler

June 1, 2021

5  out of  5 rating by David Kohler
"All of the staff is very friendly and knowledgeable."
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Lori Giddis

April 1, 2021

5  out of  5 rating by Lori Giddis
"Been with this agency for 30 + years been very satisfied. Always very helpful."
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evelynvlossey blossey

January 7, 2021

5  out of  5 rating by evelynvlossey blossey
"Very helpful"
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Rachel Otto

October 17, 2020

5  out of  5 rating by Rachel Otto
"Great rates and great people they make you feel very at home and welcome."
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Susan Pahl

August 7, 2020

4  out of  5 rating by Susan Pahl
"Very professional staff, interested in helping their consumers get the best insurance for their money!!"
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Micky Deeren

July 3, 2020

5  out of  5 rating by Micky Deeren
"An amazing agent helping you get the best coverage and the biggest discount possible"
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Agnes Edinger

March 9, 2020

5  out of  5 rating by Agnes Edinger
"They are the Best!"
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Dan Thompson

January 18, 2020

5  out of  5 rating by Dan Thompson
"It's been a great experience so far.. They have fair prices and the best employee's we have ever dealt with in an insurance company.."
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Michael Barry

January 7, 2020

4  out of  5 rating by Michael Barry
"Great place for insurance"
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December 13, 2019

5  out of  5 rating by Shawna
"The staff here is so helpful and friendly."
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Chris Googler

December 9, 2019

1  out of  5 rating by Chris Googler
"Terrible Service by John. One of his representatives sold my wife and I our first insurance policy when we bought a car. I asked for Full Coverage across all fronts, to cover us in case anything ever happened. 2 months after we bought the car, we were hit by someone going 60 mph. I found out when I called to file my claim that I only have full collision, not "Full Coverage", as I was missing many key elements in the "Catostrophic" category. When I brought this to John's attention, he emailed me and said, "I spoke to my representative, she confirmed she didnt offer you the extra coverage. 9 times out of 10 people turn it down. So we wont be able to help you at all." Very disappointing service by not only John Haddix, but also his office staff."
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October 14, 2019

5  out of  5 rating by Lauri
"After shopping around for car insurance State Farm was the best on car insurance they didn't want my first born child and a ton of money I highly recommend State Farm 😁"
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Darcie Nerg

July 26, 2019

5  out of  5 rating by Darcie Nerg
"Very good people to work with. Been with them a few years now. Super helpful."
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Bob the Baker

July 15, 2019

3  out of  5 rating by Bob the Baker
"Have had a lot of issues with this office, kind people, but mail and hassles have been very time consuming."
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Randy Strang

July 23, 2018

5  out of  5 rating by Randy Strang
"One of the best and honest companies in this area"
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Ben Blissett

July 19, 2017

5  out of  5 rating by Ben Blissett
"We've been with this agency for many years both for personal insurance and business insurance. I can't say enough good things about them. They're always friendly and quick to answer any questions I may have. We haven't had to bug them often, but recently we had an insurance claim. Maureen got right after it and hooked me up with all the information needed, including organizing a rental car. The entire process was as painless as possible. Thanks to John and his fantastic crew! You've got a customer for life."